OUR STORES

VISIT OUR STORE IN LEICESTER

24 Langham Road, Leicester.
LE4 9WF (UK)

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to provide accurate and representative product images on our website. However, due to variations in lighting and screen resolutions, there might be slight differences in color or appearance. Rest assured, the product you receive will be of the same quality and category as shown.

Where can I view my sales receipt?

Your sales receipt will be included in the package when your order is shipped. Additionally, a digital copy will be emailed to the address you provided during checkout. If you need further assistance with your receipt, please contact our customer service team.

How can I return an item?

To initiate a return, please visit our “Returns” page on our website and follow the provided instructions. Make sure to carefully review our return policy for eligibility criteria and guidelines. If you encounter any issues or have questions, feel free to reach out to our dedicated customer support team.

Will you restock items indicated as “out of stock?”

We regularly update our inventory to ensure a consistent supply of products. While we strive to restock popular items, availability can vary. If an item is marked as “out of stock,” you can sign up for notifications to be informed when it becomes available again.

Where can I ship my order?

We offer shipping to a wide range of locations. During the checkout process, you will be prompted to enter your shipping address. Kindly ensure that your address details are accurate and up to date to avoid any delivery issues. For specific shipping inquiries or special arrangements, please contact our customer service team.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS